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10 Worst Home Insurers of 2024 (Based on Complaint Data)

October 16th, 2025

0 min. read

By Mark Rodgers

10 Worst Home Insurers of 2024 (Based on Complaint Data)

Thinking about switching your home insurance carrier? You’ll want to steer clear of these companies. In this video, we break down the 10 worst-performing home insurance companies based on complaint data from the Department of Insurance—not opinions, real complaints filed and investigated.

✔️ Where the Complaint Index data comes from
✔️ What a high complaint ratio really means for you
✔️ The 10 worst companies and how they stack up
✔️ Why Liberty Mutual and Esurance top the list
✔️ What to consider when choosing your next insurance provider

💡 A high complaint index means more unhappy customers per market share—so don’t get caught off guard when disaster strikes.